1.Product Quality Warranty
Under the premise of non-human damage, warranty is provided for quality problems such as cracking, water leakage, deformation, rust, weld detachment and color seepage of the sink body.
2.Logistics Damage Compensation
Free reissue or replenishment will be provided by the factory for damage, deformation, scratches or missing accessories during transportation.
3.Return & Exchange for Quality Defects
Return, exchange and rework services are provided for single or batch quality problems in bulk goods, with the factory bearing the corresponding freight and loss.
4.Free Accessories Replacement
Free and fast replacement for missing or defective accessories including drainers, draining baskets, sealing rings, hooks and fasteners.
5.Installation Technical Support
Provide installation manuals, videos and size guidance to assist with installation and usage problems.
6.Batch Quality Problem Handling
Solutions like rework, replacement and compensation are available for common quality problems of the whole batch, implemented as per the contract.
7.On-Time Delivery Guarantee
Production and delivery shall be made according to the contracted delivery date; solutions will be provided in advance for special situations.
8.Lifetime After-Sales Consultation
Long-term after-sales consultation on product use, maintenance and matching is provided.
Qualification Certification
